Privacy notice

1. Who we are

North Holdings Group (“the group”, “we”, “us”) is a private limited company registered in England and Wales under company number 08472916, with its registered office at 42 Fenchurch Approach, London EC3M 5DQ. We are the controller for the personal information described in this notice.

Our nominated data protection contact can be reached at privacy@northholdingsgroup.example or by post at the registered office.

2. What we collect

We collect only what is needed to answer an enquiry or run our business. In practice this means:

• Enquiry details you submit through our contact form: name, email address, organisation, telephone number, enquiry type and the content of your message.
• Correspondence sent to our email addresses or by post, including any attachments you choose to send.
• Recruitment information supplied in a job application, including a CV and references where you provide them.
• Supplier and counterparty records created in the ordinary course of trading, including contact details and transaction history.
• Technical information recorded by our web server, such as the requested page, the date and time of the request, and the browser's user-agent string. We do not use this information to identify individual visitors.

3. What we do not collect

This website sets no cookies, runs no analytics or advertising scripts, and loads no third-party resources. We do not build visitor profiles and we do not sell personal information to anyone.

4. How and why we use it

• To respond to enquiries, based on our legitimate interest in corresponding with the people who contact us, or on steps taken at your request before entering a contract.
• To assess job applications, based on our legitimate interest in recruitment and, where relevant, on steps taken at your request.
• To perform contracts with suppliers, customers and counterparties.
• To meet legal and regulatory obligations, including company law, tax, sanctions and anti-money-laundering requirements.
• To keep our systems secure, based on our legitimate interest in protecting the website and the group's information.

5. Who we share it with

We share personal information only where necessary: with other companies in the group that need to deal with your enquiry; with professional advisers such as auditors and lawyers; with service providers who host our website or support our systems, under written terms; and with regulators, courts or law enforcement where the law requires it. We do not share information for marketing purposes.

6. International transfers

The group operates in the United Kingdom, the Netherlands and Singapore. Where information is transferred outside the UK or European Economic Area, we use appropriate safeguards, normally the UK International Data Transfer Addendum or the European Commission's standard contractual clauses, together with a transfer risk assessment.

7. How long we keep it

• General enquiries: 24 months from the last correspondence.
• Unsuccessful job applications: 12 months, unless you ask us to keep them longer.
• Contract and transaction records: seven years after the end of the relationship, or longer where the law requires.
• Web server logs: 30 days.

8. Your rights

Under the UK General Data Protection Regulation you have the right to be informed, to access your information, to have inaccurate information corrected, to have information erased in certain circumstances, to restrict or object to processing, and to data portability where it applies. You can exercise any of these rights by writing to privacy@northholdingsgroup.example. We will respond within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ico.org.uk). We would prefer the chance to put things right first.

9. Security

We use access controls, encryption in transit and routine patching to protect the information we hold. No system is perfectly secure, so please do not send confidential documents through the contact form.

10. Changes to this notice

We review this notice annually and whenever our processing changes. The date at the top of the page shows when it was last updated. Material changes will be noted on this page for at least 30 days.

11. A note on this website

North Holdings Group Limited is the data controller for personal information collected through this website. We process only the information needed to respond to enquiries, and you may exercise your rights under UK data protection law, or complain to the Information Commissioner's Office (ico.org.uk). Only essential cookies are used. Contact: enquiries@northholdingsgroup.com or +44 (0)20 7946 0958.

Contact the group